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Visitors Guide / Visitor Responsibilities

Click here for Updated Visitor Requirements

San Dimas Community Hospital understands that visitors play a vital role in the mental well-being and recovery of patients; therefore, the visitation guidance for our facility encourages safely getting family members and loves ones to the bedside. In accordance with the State Public Health Officer Order from CDPH, San Dimas Community Hospital will now verify all visitors are fully vaccinated or, for unvaccinated or partially vaccinated visitors, verify documentation of a negative SARS-CoV-2 test from the past 72 hours.

The facility will accept the following types of proof of vaccination:

  • COVID-19 Vaccination Record Card
  • Hard copy of Vaccination Record Card
  • Digital photo of Vaccination Record Card
  • Documentation of COVID-19 vaccination from a health care provider
  • Digital QR code that displays name, date of birth, vaccine dates, and vaccine type

Patients are allowed two companions/visitors at a time unless otherwise noted in the visitor guidelines. Visitors and support persons will be screened by the facility upon entry for fever and COVID-19 symptoms, and be asymptomatic for COVID-19 and not be a suspected or recently confirmed case of COVID-19. Visitors and support persons must wear a face covering upon entry and at all times within the facility, and must comply with any health facility instructions on personal protective equipment (PPE) while in the patient's room. Visitors should maintain physical distancing from other visitors not from the same household as well as from the facility staff at all times.

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

Quiet Time

San Dimas is committed to your health and well-being and we continually strive to improve the quality of our care and services.

The staff of San Dimas Community Hospital believes that quiet promotes healing and we have implemented a process aimed at diminishing noise throughout the facility.

Every day, from 9:00 p.m. to 5:00 a.m., and from 2:00 p.m. to 3:00 p.m., quiet time has been implemented so YOU, our patient, can have a healing environment, which evidence-base research states helps for a quicker recovery.

We are committed to oil those squeaky wheels, turning beepers and phones to vibrate or keeping hallway conversations to a minimum. Additionally, noise blockers such as ear plugs are available.

We invite you to enjoy an hour of uninterrupted relaxation. We will dim the lights, we may close your door, television volume will be set to low, and we may ask your visitors to allow you to rest for the one hour.

Although this is quiet time for you, please know your nurse and hospital staff is available should you need them.

Thank you for helping us to promote a healing environment for you.


Patients and visitors may park in the main parking lot in front of the hospital and doctors' offices.


If your visitors would like to drop by our hospital cafeteria for breakfast, lunch, or a snack, they're welcome to do so. Cafeteria is located near the lobby of the hospital.

Cafeteria Hours:
Breakfast 6:30 a.m. to 9:00 a.m.
Lunch 11:30 a.m. to 1:30 p.m.

Cafeteria is open seven days a week. Twenty-four hour vending machines are located in the cafeteria.

Visitors Lounges

For the comfort of your loved ones, there is a main visitors' lounge and ICU visitor lounge near the unit. It is a good place for them to relax while you're resting, undergoing tests or being examined. See Patient/Visitor Guide located in visitor lounge.

This Patient information Guide is given to all our patients which includes required information they need to receive from our facility;

  • Patient Rights
  • Visitor Responsibilities
  • Notice of Privacy Practices